frequently asked questions

Step 1:

Browse through our cake selection (Buttercream Flower / Chiffon Cloud Cake) and pick the serving portion/cake size, flavor, filling that you're keen order.

Step 2:

Write down your intended pickup/delivery date (min. 3 days notice is required), select your intended pickup/delivery time, and write a brief message (If any) on the handwritten message card column you'd like to come with the cake, and click ‘Add to Cart’.

Step 3:

Go to 'Cart' and proceed to check out.

Step 4:

You're required to fill in your delivery details before proceeding to make payment.

Step 5:

You'll be automatically redirect to HITPAY Payment Gateway to proceed the payment once order is submitted.

Step 6: (Final step!)

Once payment and order is placed through, you may inform us via WhatsApp +60165887373, we'll send you pickup/delivery details.

Then, everything is good to go! :)

As all available slots are secured on a first come first serve basis, we strongly recommend placing your order at least 3-5 days in advance to ensure availability; Additional time is required for tier cake, bulk order & flexible design customization.

Our cut-off time is at 4pm; Order that placed after 4pm are not processed until the next business day.

All our flower cakes and chiffon cloud cakes are absolutely homemade & basically made from scratch inside and out as our commitment to quality. As a result, placing the order in advance is strongly required. :)

We do not offer ready made flower cakes/ cupcakes. However, we make ready-made chiffon cloud cakes periodically. Please checkout our IG and FB stories for any latest update :)

We are happy to accommodate any flower cake customisation requests. However, Chiffon cloud cake is not customisable.

Please contact us via WhatsApp +60165887373 for more information.

Yes, cake orders come with a cake knife and a candle, whereby cupcake orders come with a candle only.

Yes! All orders come with a mini handwritten greeting card.

** While we have provided a greeting card, appreciate if you could keep your message as brief as possible. (To be more specific, there is a W6cm*H6cm area on the greeting card for us to write your message on. :P)